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Mirna

Client Information

Name: Mirna Nationality:  Malaysia

Itinerary: Tailor Made Beijng  Muslim Tour 5 Days

Time of Traveling: Dec 30, 2016 to Jan 03, 2017

Dear Ms. Mariah,

Good day!

Kindly find below the feedback from Ms. Mirna & Mr. Fendi J

Many thanks for such a wonderful Beijing trip that has left us with amazing memories. The tour guide, Ms. Jennifer, was very knowledgeable, friendly and helpful. We were also impressed by her excellent English, her professional and courteous manner. Our driver Mr. Hou, was also great and punctual. He was so cool and very kind. The song "The Moon Represents My Heart (月亮代表我的心)" by Teresa Teng, reminds us of him because he used to play this song over and over during the trip :)

Kindly find the attached photos of Ms. Jennifer, Mr. Hou and us.

Please pass on our thanks to both Ms. Jennifer & Mr. Hou as they are absolute credit to your company. We do hope your company will reward them for their fantastic services.

Finally, we appreciate your travel services and we highly recommend IslamiChina Travel to anyone who plans to visit Beijing.

 

Sana

Client Information

Name: Sana  Nationality: Sinapore

Itinerary: Tailor Made Shanghai, Beijng & Hangzhou Muslim Tour 7 Days

Time of Traveling: Dec 26, 2016 to Jan 01, 2017

AA Hanna,
    My family and I had a wonderful time traveling with your company. We really enjoyed visiting China, so much so that we want to come again. To start off, communication with ICT was very easy, effective, and a great experience. My emails were always responded to very promptly and every sales person was very polite. The itinerary we chose was designed specifically for our trip and what my family requested. Every email regarding the trip and options for the itinerary before and after it was finalized was very thorough. When paying for the trip after finalizing, it was very safe and easy. Our tour guides arrived promptly to each destination and were very easy to find. They accommodated us very nicely and were very well spoken and well mannered. They were very informative about Chinas history and answered all of our questions honestly and respectively. They made sure to accommodate us and make us feel as comftorable as possible. They were also very flexible with our schedules upon our requests. The restaurants we ate at were very delicious and the tour guides helped us order and checked our receipts to make sure we were getting everything we ordered. The drivers were safe drivers and the vans were clean with ac and fit our family of six comftorably. We booked our train tickets with your company and were able to travel with no problems and our family was able to sit next to each other. We also booked an acrobat show through your company and was able to get front row seats and seats in the same row. I would definitely advise to travel with ICT if planning to visit China!

Best,
Sana

 

Hidayah

Client Information

Name: Hidayah  Nationality: Malaysia

Itinerary: Tailor Made Shanghai & Suzhou Muslim Tour 3 Days

Time of Traveling: Dec 25 to Dec 27, 2016

Wsalam Hanna,

Please find our feedback as per below:

As this was our first family trip to China, we anticipated to learn a lot about China's heritage, culture and history thus traveling with ICT has helped us achieved this.
Communicating with Hanna (via email and whatsapp) was indeed a pleasant journey as she is friendly, helpful and prompt when responding to any inquiries.
Our tour guide Ms Judy was very experienced, professional and always trying to accommodate our likes/needs. She also taught us some basic Mandarin language as we find it hard to communicate with non-English speaking salesperson.
Our driver (can't remember his name) was also punctual and knows the road in Shanghai/Suzhou well.
With regards to our meal, we opine that the best restaurant was the second night (dinner) in terms of varieties and taste. The lunch meal i.e noddles and rice was simple and delicious yet similar to what we have in our country- since the emerging of northern Chinese cuisine restaurants nowadays. The kids pretty much enjoyed the lunch meal.

For future improvements, we would like to suggests the followings:
1. Free mineral water in the van/coach just to keep us hydrated;
2. Keep us informed on latest offerings by ICT including a more customise and affordable family/group package deal

We have enjoyed China and hope to return to other parts of China in the near future. Thank you ICT for a memorable journey.

Best regards,
Hidayah & family

 

 

Taufiq

Client Information

Name: Taufiq  Nationality: Singapore

Itinerary: Beijing Muslim Tour 1 Day

Time of Traveling: Dec 26, 2016

Wassalam Hanna,

Happy New Year 2017 to you and team!

Apology for the late reply as I just returned from China yesterday.
It was a great pleasure communicating with you and our tour guide Ms Sue! She did a very good job guiding us around and explaining with pleasantful english! Our ordered halal meals was delicious and spacious prayer room available to our delight! Will definitely recommend your good service to others visiting China!

Regards,
Taufiq from Singapore

 

 

Azreena

Client Information

Name: Azreena  Nationality: Singapore

Itinerary: Beijing Muslim Tour 6 Days

Time of Traveling: Dec 21 to Dec 26, 2016

Waalaikumsalam Hanna

Thank you for the excellent tour organise .
 
The guide Rebecca are knowledgable in the history of China and we are very pleased with the guide.. keep up the good work. Others may say how dirty china is with people spitting around or how they mention about the environment .. but this trip really Prove them wrong about China .. I love on how clean Beijing is and the Chinese are not as bad as what they thing . Only problem are language but with guide who can speak well in English nothing is impossible .. The transportation are clean and divers are kind ..

Insyaallah we will explore other parts of china using your service again . I will promote your agency for others to visit china and I realise it's best to use private tour and will convince others as well

Till we meet again next year insyaallah. Send my regards to Rebecca and Mr Yusof Mah. I met him before I think about 8 years ago in my previous agency ..

Keep up the good service .
Assalamualaikum
 
Azreena