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Mariam

Client Information

Name: Mariam Nationality: Singapore

Itinerary: Tailor Made Harbin & Beijing Muslim Tour 10 Days

Time of Traveling: Jan 6 to Jan 15, 2018

Dear Hanna,

We have safely returned home yesterday.  Thank you so much for your great assistance.  Feedback as follows.

1) Communication with ICT sales person - Ms Hanna has been a delight to work with.  She promptly replied emails/chat messages and a great assistance to all my queries.  I will highly recommend her to anyone who would like to plan a trip with ICT.

2) Tour Guide - Ms Anna in Harbin is a bubbly guide who keeps us entertained.  She is conscientious in her work and ensures our safety and comfort everytime. We had a wonderful time and were very fortunate to have her as our guide. We treasure our memories with her.

3)  Tour Guide - Mr Valon in Beijing is a very experienced and knowledgeable guide.  His stories of ancient China opens a whole new world to us.  Thank you for giving us a competent guide who goes the extra mile to ensure our satisfaction and comfort.

4) Hotel - We stayed at Chengde Harbin Plaza Traders Hotel.  It is a moderate standard hotel. It is clean. Location is not near shopping or tourist spots but its fine for us as we were with tour the whole day.

5) Drivers - for both Harbin and Beijing are very good.  We are very blessed with getting good drivers who drives carefully and constantly reminds us to be careful getting on and off the vehicle.

6) Meals - We did not include meals in our package but are assured that we will be brought to muslim restaurants to buy our own.  All the restaurants are clean and good and not too expensive. We enjoyed trying out different cuisines.

I will gather more feedbacks from my group and certainly communicate again on any suggestions to improve your services.

Thank you once again for arranging a memorable and delightful trip for us. We will certainly contact you again for our next trip to China.

Wasalam
Mariam

 

Nik Azman

Client Information

Name: Nik Azman Nationality: Malaysia

Itinerary: Tailor Made Shanghai Muslim Tour

Time of Traveling: Dec 25 to Dec 28, 2017

AsSalam,

To Hanna & ICT Team. It is a great pleasure for me & my family to give you a feedback for a wonderful service & hospitality that we have received from your team, esp for our tour guide, Mrs Maureen.

Communicating & discussing in arranging the tour was a hassle free & really accommodating to our needs and changes. And your prompt reply to my inquiries & questions were exceptional. The ease of paying at our local bank also really helpful, though if internet banking is possible, it will be much more convenience.

The punctuality of your guide & driver really is appreciated. To have a guide like Mrs Maureen, is really helpful and made the tour more enjoyable & meaningful. She has quite a remarkable knowledge of the places that were visited. And willingly entertained all our questions. The fact that she is a non muslim but was able to accommodate to our muslim need & requirement really impressed us.

Mrs Maureen took an extra effort of accompanied us to our lunch on the last day of tour/transfer to disneyland, though she was not required to. It was to make sure that the driver was able to find us & also to make sure we were taken to a right restaurant. This extra effort of her really goes extra mile.

All the places that were in the itinerary really to our expectation and as to what is Shanghai - to muslim at least. The prices also reasonable for a private group tour.

Overall visiting Shanghai with your help & guide really made thing better. Thank you.

Dr Nik Azman
Malaysia

 

Nathan

Client Information

Name: Nathan Nationality: Indonesia

Itinerary: Tailor Made Xian & Shanghai Muslim Tour 8 Days

Time of Traveling: Nov 25 to Dec 2, 2017

Salaam Hanna

Communication with ICT Sales Person:
Very easy and all agreements and deals were tended to promptly and accurately. Salesperson is polite and very clearly understandable via email.
 
Tour Guide:
The tour guide in Xian was perfect. She was clearly very knowledgeable about the city, its history, food and culture. She was very accommodating, polite, friendly and was willing to tend to our needs.
The tour guide in Shanghai was also very good. Although she lacks a little in terms of experience compared to the guide in Xian, she really does her best and clearly makes an effort to give us the best experience. Overall, both tour guides gave us excellent experience.

Hotel Stay:
Very nice and clean with good heating to battle the cold weather.

Driver:
Drivers in both cities were very nice and full of smiles. Their driving skills were also very comfortable and we felt very relaxed.

Meals:
Delicious meals, especially in Shanghai. Xian’s meals were getting a bit repetitive and was very salty for our tongue, but it gave us good insights on the Chinese Muslim way of life, so it was no problem for us. If possible, vary the flavours of Xian restaurants, like in Shanghai.

Suggestions
Islamichina gave us great memories after we left China. Everything was smooth from the start to the end, and we definitely will recommend you to our friends and colleagues if they’ll be visiting China. Thank you very much!

Regards,

Nathan J. Ramadhan

 

Fitri

Client Information

NameFitri Nationality: Indonesia

Itinerary:  Beijing Your Own Way

Time of Traveling:  Oct 14, 2017

Wa'alaikum Salam Hanna,
 
I'm terribly sorry for the late reply.
 
For the 'Beijing Your Own Way' tour on October 14th, 2017, I had a great time and so much fun even when I had the tour alone (only with Tina, the guide). It was very easy to communicate with you, Hanna, fast response, and helpful. During the tour, Tina Liu, the tour guide was very helpful, informative, and friendly as well. I had a blast really. Will certainly use ICT again for my future trip.
 
Thank you Hanna, thank you ICT. 
 
Wassalamu'alaikum 
regards,
 
Fitri Sa'diyah
 

Fazuliati

Client Information

NameFazuliati Nationality: Malaysia

ItineraryTailor Made Guangzhou and Shenzhen Muslim Tour

Time of Traveling:  Oct 5 to Oct 13, 2017

Assalamualaikum,
 
We (our family group of 7)went to guangzhou and shenzhen on 5th october 2017 till 13th october 2017. It was very easy to communicate with Hanna ( the islami china representative) with very fast response to our e mail. Iniatially we tried to get the ground arrangement with malaysia travel agency but all replied that our trip is too long and they only arrange for 5 to 6 days trip only. Luckily i found about islami china from the internet. It was very easy to deal with this agency.
During our trip,our tourist guide was very helpful and the stay  was very pleasant. The hotels were okay and the restaurants served delicious muslim food.
We certainly will use islami china service again for our future trip to china.
 
Thank you once again for making our trip a memorable trip.
 
Fazuliati